Refund policy
Lyons Cards Return & Refund Policy
We want every Lyons Cards customer to receive exactly what was represented and ordered.
Because sports cards and collectibles can fluctuate in market value and card condition may be subjective, most card sales are considered final once shipped, subject to applicable law and the exceptions below.
Individual Trading Cards
Returns may be considered when:
• The wrong item was shipped
• The item is materially different from the listing
• The item was damaged due to a fulfillment error attributable to Lyons Cards
Issues should be reported promptly to:
Please include the order number and photographs when applicable.
Graded Cards
Professionally graded cards are sold based upon:
• The grading company
• Grade
• Certification number
• Photographs shown in the listing
Customers should review the card and certification information before purchasing.
Raw Cards
Raw/ungraded cards may have normal manufacturing, handling or condition variation.
Material condition issues known to Lyons Cards will be disclosed when appropriate.
Sealed Product
Factory-sealed trading-card products generally cannot be returned once:
• Factory seals have been broken
• Packaging has been opened
• Product has been altered
Unopened return requests may be considered on a case-by-case basis.
Live Breaks
Purchases made through Whatnot or another third-party live-commerce marketplace are also subject to that platform’s rules, cancellation policies and buyer protections.
The random contents of sealed sports-card products are not grounds for a refund merely because a particular card, player, hit or monetary value was not received.
Lyons Cards Errors
If Lyons Cards makes an order or fulfillment mistake, we will work promptly to correct it.
Nothing in this policy limits any consumer right that cannot legally be waived.