Shipping policy

Lyons Cards Shipping Policy

Lyons Cards LLC packages sports cards and collectibles carefully using protection appropriate to the item and order value.

Depending on the order, packaging may include:

•⁠  ⁠Penny sleeves
•⁠  ⁠Top loaders
•⁠  ⁠Team bags
•⁠  ⁠Slab sleeves
•⁠  ⁠One-Touch magnetic holders
•⁠  ⁠Rigid protection
•⁠  ⁠Protective mailers or presentation boxes

Processing Time

We aim to process and ship orders promptly after payment has cleared.

Processing times may vary following:

•⁠  ⁠Large live breaks
•⁠  ⁠Product launches
•⁠  ⁠High-volume sales events
•⁠  ⁠Weekends or holidays

Customers will receive tracking information when available.

Live Break Orders

Orders originating through Whatnot or another third-party marketplace follow that marketplace’s shipping requirements, timelines and buyer-protection policies.

For Lyons Cards live breaks, cards are sorted and protected according to the applicable team/order before fulfillment.

Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address before fulfillment begins.

If an address needs to be corrected, contact us immediately at:

support@lyonscards.com

We cannot guarantee address changes after an order has entered fulfillment.

Lost or Damaged Packages

If an order appears lost or arrives damaged, contact:

support@lyonscards.com

Please include:

•⁠  ⁠Order number
•⁠  ⁠Customer name
•⁠  ⁠Tracking number if available
•⁠  ⁠Photos of damaged packaging/items where applicable

Lyons Cards will assist with appropriate carrier or marketplace claim procedures.